Policies

Canadian-facing operating policies.

Plain-language policy copy for qualified research-use inquiries, Canadian privacy expectations, shipping review, and email consent.

Policy hub

Built for review before launch.

These summaries are written for the website. Final public use should be reviewed against the exact products, buyer types, fulfillment model, and payment flow.

Research-use-only terms

All catalog listings are offered only for lawful laboratory, analytical, and non-clinical research uses by qualified purchasers.

Products are not sold for human consumption, animal use, diagnosis, treatment, mitigation, cure, prevention, dietary use, athletic use, cosmetic use, or personal experimentation.

Orders may be declined, limited, or cancelled when buyer information, product classification, destination, or documentation requirements cannot be verified.

Canadian shipping and customs

Shipment availability depends on Canadian import, product, carrier, and destination requirements at the time of review.

Customers are responsible for accurate recipient details, import eligibility, taxes, duties, and receiving requirements.

Cold-chain, lot, and chain-of-custody records are provided when applicable and should be retained with laboratory records.

Privacy and personal information

The site should collect only the information needed to review eligibility, respond to inquiries, maintain records, and support compliant fulfillment.

Individuals may request access, correction, or deletion of personal information subject to legal, accounting, fraud-prevention, and compliance retention obligations.

Sensitive support records should be protected with reasonable administrative, technical, and physical safeguards.

Email and SMS consent

Commercial electronic messages to Canadian recipients require consent, clear sender identification, valid contact information, and a simple unsubscribe mechanism.

Newsletter or restock notifications should use express opt-in language and should not rely on hidden, bundled, or pre-checked consent.

Unsubscribe requests should be honoured promptly and no later than 10 business days.

Website notices

Recommended footer and checkout language.

For laboratory research use only. Not for human or animal consumption, therapeutic use, diagnostic use, cosmetic use, or personal experimentation.

The catalog does not provide medical advice, prescribing support, dose recommendations, or claims of safety or effectiveness.

Canadian access is subject to account verification, product classification review, documentation requirements, and applicable federal, provincial, territorial, customs, and carrier rules.

Contact compliance@disguisedalpha.ca for privacy, compliance, or documentation questions.

Questions about eligibility?

Route sensitive requests to compliance review.

Contact support